How it works

A consultation, from start to follow-up

Every step is visible in your account, so you always know what you booked, with whom, and what happens next.

  1. 1

    Create an account

    Sign up with your email and complete your profile.

  2. 2

    Find a doctor

    Search by name or specialty and review professional details.

  3. 3

    Choose a consultation type

    Pick a normal consultation, or anonymous guidance to keep your identity private.

  4. 4

    Select date and time

    Available slots come from the doctor's own calendar.

  5. 5

    Make payment

    Confirm the consultation fee before the appointment is booked.

  6. 6

    Attend the consultation

    Message your doctor from the appointment page at the scheduled time.

  7. 7

    Receive prescription or summary

    Your doctor publishes a prescription or consultation summary to your account.

  8. 8

    Follow up when required

    Book a follow-up with the same doctor at any time.

Choosing anonymous guidance

When you select anonymous mode, the doctor receives only what is needed for the consultation: a consultation reference, the age and gender you choose to disclose, and the symptoms you describe. Your name, email and contact details are not shared. This is enforced by the platform's access rules, not just hidden in the interface.

Read more about anonymous guidance